Services

In the event that the Client needs to cancel a scheduled cleaning appointment, forty-eight (48) hours notice to MaidHop is required. Notice may be given by email, SMS (text), or phone. Should the Client fail to give forty-eight (48) hours notice, the Client must pay a 50% fee for the canceled cleaning appointment. Canceling more than three (3) consecutive cleanings or more than seven (7) total scheduled cleanings, without prior approval of MaidHop, will be deemed a material breach and allow MaidHop to cancel the contract and/or pricing agreement or to seek legal remedies.

In the event that MaidHop needs to cancel a scheduled cleaning appointment 24 hours notice will be given to the client. If MaidHop fails to give 24-hour notice, client will be offered one free cleaning.